New Zealand Diploma in Tourism and Travel (Level 5)

Enrol in the New Zealand Diploma in Tourism and Travel (Level 5) to gain the skills and knowledge required for senior operator roles in the industry.

You will learn how to enhance, deliver, and support New Zealand's tourism visitor experience across various organizations.

Important Notice:

This programme is now closed to new students. Students already enrolled will be allowed to continue in this course going forward, to finish off their qualification. 

If you have any questions, please send an email to info@sit.ac.nz. Please specify the programme of study you are enquiring about in the subject section of your email, so that your query can be quickly directed to the right person.


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SIT Online
Campus
SIT Online
Qualification
Diploma
Level
5
Credits
120
Duration

One year full-time
Up to four years part-time
Intakes are 17 weeks long

Dates
TBC
Fees
This programme qualifies for SIT Zero Fees. Terms and Conditions apply. Click here for more information.
Tuition Fees

Zero tuition fees

Direct Material Costs

$8.00 per credit (incl. GST)

International Fees

$100.00 per credit (incl. GST). See International.

Course Outline

Important Notice:

This programme is now closed to new students. Students already enrolled will be allowed to continue in this course going forward, to finish off their qualification. 

If you have any questions, please send an email to info@sit.ac.nz. Please specify the programme of study you are enquiring about in the subject section of your email, so that your query can be quickly directed to the right person.

Are you a people-person who loves to travel? Are you working in the tourism industry and want to upskill for that dream job? Are you looking for a career with tremendous potential, in an interesting and dynamic field?

Tourism and travel operators are seeking the right people, with the right skills, to assist clients and visitors achieve their dream holiday experience, while supporting regional development.

If this sounds like you, the New Zealand Diploma in Tourism and Travel may be the right programme for you.

This one-year qualification allows you to experience and learn about the national and international tourism industry, as well as the delivery of a comprehensive visitor experience. You'll build skills in tourism and travel management work practices while learning about the wider tourism and hospitality sector and how it fits within the New Zealand business environment.

The aim of this programme is to develop graduates who can be employed in senior positions in the tourism and travel industry. Roles may include tourism operations advisors, business development coordinators and trade development advisors. Graduates may also progress on to further study in the New Zealand Diploma in Tourism and Travel (Level 6).

Course Content

TOUR5101 Communications Practice in Tourism (15 credits)

On successful completion of this paper, students will be able to:

  1. Explain the role of professional communication in business processes and effectiveness in the tourism and travel industry.
  2. Evaluate professional communications for diverse audiences and purposes in the tourism and travel industry.
  3. Demonstrate professional communication for diverse audiences in the tourism and travel industry in Aotearoa New Zealand.

TOUR5102 Developing People in the Tourism Industry (15 credits) 

On successful completion of this paper, students will be able to:

  1. Reflect on the personal attributes required to work in the tourism and travel industry.
  2. Describe staffing requirements and staff training and development needs in a tourism organisation in Aotearoa New Zealand.
  3. Explain the application of health and safety and legal requirements for a tourism and travel context.

TOUR5103 Tourism Industry Principles (15 credits) 

On successful completion of this paper, students will be able to:

  1. Describe key concepts, terminology and elements of products and services in the tourism industry.
  2. Analyse regional, national and international growth and in the tourism industry.
  3. Explain the role of supply and demand on structure and development of the tourism industry.

TOUR5104 Destination Investigation (15 credits)

On successful completion of this paper, students will be able to:

  1. Describe the stages of destination development in the tourism and travel industry.
  2. Analyse the impact of destination development in the tourism and travel industry in Aotearoa New Zealand.
  3. Recommend destination development, sustainability and regenerative tourism initiatives in response to the host community in the tourism and travel industry in Aotearoa New Zealand.

TOUR5105 Marketing in Tourism (15 credits) 

On successful completion of this paper, students will be able to:

  1. Analyse regional, national and international marketing environments in the tourism and travel industry.
  2. Apply segmentation, targeting and positioning to inform marketing decisions in the tourism and travel industry.
  3. Justify marketing strategies to meet marketing objectives for a product and/or service in the tourism and travel industry in Aotearoa New Zealand.

TOUR5106 Tourism Business Development (15 credits) 

On successful completion of this paper, students will be able to:

  1. Analyse factors that influence the development and growth of a tourism and travel organisation in Aotearoa New Zealand.
  2. Evaluate customer service and sales systems and processes in a tourism and travel organisation.
  3. Prepare a customer service, sales and quality plan for a tourism and travel organisation.

TOUR5107 Fundamentals of Finance and Quality Assurance in Tourism (15 credits) 

On successful completion of this paper, students will be able to:

  1. Interpret basic financial reports and related information for a tourism and travel organisation.
  2. Prepare daily cash reconciliations for a tourism and travel organisation.
  3. Analyse quality standards and controls for a tourism and travel organisation.

TOUR5108 Tourism Event Planning (15 credits) 

On successful completion of this paper, students will be able to:

  1. Analyse the tourism event industry in the local, national and international tourism and travel context.
  2. Apply project planning theory to organise a safe and legal event for the Aotearoa New Zealand tourism and travel context.

 

NZ2206 New Zealand Diploma in Tourism and Travel (level 5) - Transition Plan

NZ Diploma in Tourism and Travel (SIT Online)

NZ Diploma in Tourism and Travel (unified, Te Pukenga)

DTT501 Principles of Tourism 

TOUR5103 Tourism Industry Principles 

DTT502 Principles of Communication

TOUR5101 Communications Practice in Tourism

DTT503 Principles of Tourism Management

TOUR5106 Tourism Business Development

DTT504 Principles of Tourism Marketing

TOUR5105 Marketing in Tourism

DTT505 Human Resources Management for Tourism

TOUR5102 Developing People in the Tourism Industry

DTT506 Financial Analysis for Tourism

TOUR5107 Fundamentals of Finance and Quality Assurance in Tourism

DTT507 Tourism & Travel Operations

No equivalent paper  

DTT508 Managing the Visitor Experience

No equivalent paper

Career Opportunities

Graduates of this qualification will have the skills and knowledge to work in senior positions in the tourism and travel industry. Roles may include tourism operations advisors, business development coordinators and trade development advisors.

Application Criteria

General Admission 

To be admitted to this programme applicants must hold one of the following: 

NCEA Level 2 OR NZ2202 New Zealand Certificate in Tourism (Level 4) 

OR

NZ2204 New Zealand Certificate in Travel (Level 4)

OR

a recognised equivalent 

Special Admission

Any ākonga who is 20 years of age or older and has not reached the general admission requirements for their intended programme is eligible for Special Admission. Te Pūkenga works with the ākonga to ensure they are prepared for their intended programme. 

Discretionary admission 

Any ākonga who is not yet 20 years of age and has not reached the general admission requirements for their intended programme may be eligible for Discretionary Admission. In assessing whether to grant Discretionary Admission, the delegated authority focuses on the applicant’s level of preparedness for their intended programme.

English language requirements

All applicants (international and domestic) for whom English or te reo Māori is not a first language need to provide evidence that they have the necessary English language proficiency required for the programme.

International applicants are required to have an IELTS score of 5.5 (academic) with no individual band lower than 5 from one test taken in the preceding two years, or an equivalent described in NZQA Rules. See below:

NCEA Level 3 with University Entrance, or 

an International Baccalaureate Diploma or Cambridge A- level qualification for which the teaching and assessment was conducted in English; or 

Cambridge Certificate in Teaching English to Speakers of Other Languages (CELTA),or Trinity College London Certificate in Teaching English to Speakers of Other Languages (CertTESOL); or 

Successful completion of all primary education (being the equivalent of New Zealand primary school years 1 to 8) and at least three years of secondary education (being the equivalent of three years from New Zealand secondary school years 9 to 13) at schools in either New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States one of the countries listed in Rule 18.5 where the student was taught using English as the language of instruction; or 

Successful completion of at least five years of secondary education (being the equivalent of New Zealand secondary school years 9 to 13) at schools in either New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States where the student was taught using English as the language of instruction; or

Successful completion of a Bachelor's Degree, Graduate Certificate, Graduate Diploma, Bachelor Honours degree, Postgraduate Certificate, Postgraduate Diploma, Masters' Degree or Doctoral Degree, the language of instruction of which must be in English and which must be from a tertiary education provider from New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom or the United States or 

Successful completion of one of the following internationally recognised proficiency tests listed below to the level required of the programme of study and with all scores achieved in a single test during the two years preceding the proposed date of enrolment: 

IELTS test - Academic score of 5.5 with no band score lower than 5 

TOEFL Paper based test (pBT) - Score of 550 (with an essay score of 5 TWE) 

TOEFL Internet based test (iBT) - Score of 46 (with a writing score of 14) 

Cambridge English Examination - B2 First or B2 First for schools with a score of 162. No less than 154 in each skill 

OET - Minimum of Grade C or 200 in all sub-tests 

NZCEL - Level 4 (General) or (Employment) 

Pearson Test of English (Academic) - PTE (Academic) score of 42 with no band score lower than 36 

Language Cert - B2 Communicator International ESOL Written (LRW) HIGH PASS with no less than 25/50 in each skill and Spoken (S) PASS 

Trinity ISE - ISE II with no less than merit in any band. 

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