Business, Retail, Workplace Skills
The following units aim to give students a foundation of knowledge and a broad range of skills that they can use in applying for jobs, retail knowledge and other required skills.
SIT Online
Qualification:
STAR
Course Content
US12349 Demonstrate knowledge of time management
Unit Level: 2
Credits: 3
US28301 Demonstrate knowledge of products and product information in a retail environment
Unit Level: 2
Credits: 5
US28295 Demonstrate knowledge of serving customers in a retail environment
Unit Level: 2
Credits: 5
57 Provide customer service
Unit Level: 2
Credits: 2
US62 Maintain personal presentation and a positive attitude in a workplace involving customer contact
Unit Level: 2
Credits: 3
US9694 Demonstrate and apply knowledge of communication process theory
Unit Level: 3
Credits: 4
US1304 Communicate with people from other cultures
Unit Level: 3
Credits: 2
US12355 Describe strategies for managing stress
Unit Level: 2
Credits: 3
US12352 Describe aspects of one's own whakapapa, heritage, and cultural identity
Unit Level: 2
Credits: 3
US30911 Demonstrate knowledge of a specified workplace
Unit Level: 3
Credits: 3
US28298 Demonstrate knowledge of cash handling in a retail environment
Unit Level: 2
Credits: 3
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