Business, Retail, Workplace Skills

Business, Retail, Workplace Skills

The following units aim to give students a foundation of knowledge and a broad range of skills that they can use in applying for jobs, retail knowledge and other required skills.

Please note, this is a STAR course, which is only available to NZ Secondary Schools via application by the school's nominated STAR / Gateway Co-ordinator

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Key Details
SIT2LRN Distance Learning
Qualification:
STAR
The following units aim to give students a foundation of knowledge and a broad range of skills that they can use in applying for jobs, retail knowledge and other required skills.

57 Provide customer service
Unit Level: 2
Credits: 2
Version: 10

US62 Maintain personal presentation and a positive attitude in a workplace involving customer contact
Unit Level: 2
Credits: 3
Version: 10

US1304 Communicate with people from other cultures
Unit Level: 3
Credits: 2
Version: 9

US3491 Write a report
Unit Level: 3
Credits: 4
Version: 7

US9694 Demonstrate and apply knowledge of communication process theory
Unit Level: 3
Credits: 4
Version: 8

US12349 Demonstrate knowledge of time management
Unit Level: 2
Credits: 3
Version: 6

US12355 Describe strategies for managing stress
Unit Level: 2
Credits: 3
Version: 6

US28295 Demonstrate knowledge of serving customers in a retail environment
Unit Level: 2
Credits: 5
Version: 9

US28301 Demonstrate knowledge of products and product information in a retail environment
Unit Level: 2
Credits: 5
Version: 9

33019 Communicate in an organisation
Unit Level: 2
Credits: 3
Version: 1

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