New Zealand Diploma in Hospitality Management (Level 6)

New Zealand Diploma in Hospitality Management (Level 6)

New Zealand Diploma in Hospitality Management (Level 6)

Become a front-runner in the hospitality industry with the New Zealand Diploma in Hospitality Management (Level 6). This Diploma will teach you how to manage all areas of a hospitality business, including business strategies, financial management and sales and marketing.

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Key Details
Queenstown
Qualification:
Diploma
Level:
6
Credits:
120
Duration:

One year full-time

Part-time study is also available

Study Modes:
On Campus
Dates:

2025 Semester 1: 17 March to 16 May

2025 Semester 2: 26 May to 25 July

2025 Semester 3: 04 August to 03 October

2025 Semester 4: 13 October to 12 December

Fees:

This programme is eligible for the Zero Fees Scheme.

  • NO tuition fees
  • Direct material costs $985.00 (GST inclusive)

International Fees can be found here

Become a front-runner in the hospitality industry with the New Zealand Diploma in Hospitality Management (Level 6). This Diploma will teach you how to manage all areas of a hospitality business from customer service and business strategies to sales and marketing.
You will learn to:
  • Manage and develop hospitality staff to ensure positive customer experiences
  • Select and apply a range of communication, consultation, negotiation and reporting strategies to facilitate positive staff relationships in hospitality management situations
  • Analyse and apply financial management techniques to attain productivity, yield and profitability requirements for a hospitality operation
  • Select and apply a range of strategic solutions, in response to changes in the hospitality business environment, in order to maintain or improve hospitality business performance
  • Plan and develop future business strategies that encompass financial management, product development, sales and marketing and continuous improvement processes in a hospitality environment.
This Diploma will equip you to work in management roles with minimal supervision across a range of hospitality sectors.

HTM601 Contemporary Tourism

This paper expands students’ knowledge of theories, illustrated with practical examples, about tourism and hospitality, and to consider issues such as ecotourism, sustainability and authenticity in tourism. In these issues the focus widens from elements of whole tourism systems to the interactions of these systems with their environments.

HTM606 Financial Management for Business

To enable the student to use financial and operating information for management in planning, control, evaluation and decision making. To develop the skills for understanding, interpreting and using management accounting and other financial information in tourism and hospitality environments.

HTM607 Employment Relations and Law for Tourism and Hospitality

To introduce students to, and expand their knowledge of, the complex legal environment in which they operate and the implications of this on hotel and tourism businesses. Students will understand relevant legal concepts and apply them to customers and staff in their tourism and hospitality organisations. The paper will cover employment relations and relevant consumer legislation.

HTM608 Entrepreneurship

To equip students with knowledge, skills and conceptual frameworks that assist in recognising and assessing inputs to the entrepreneurial process, in planning and creating a new venture, and in managing it successfully through establishment and growth. To explore evolution of the entrepreneurial process in the context of tourism, hospitality and business contexts.

HTM610 Facilities Management in Hospitality

Students will be able to analyse and apply management techniques to attain productivity, yield and profitability requirements for a hospitality operation. Plan and develop strategies to manage property and product within the business environment.

MAN632 Operations Management

This paper provides students with an understanding of the management function in relation to the production of goods and services. Students will gain knowledge of the practical realities of operations management and how it contributes to the overall management of the organisation in a hospitality, tourism and / or business context.

MAN633 Human Resource Development

Students will understand the roles, functions and applications of Human Resource Management within contemporary New Zealand hospitality, tourism and business organisations.

MKT676 Services Management and Marketing

This paper will develop students’ ability to link the issues and concepts that have been explored in previous papers. Students will develop effective operations strategies and service management techniques for tourism and hospitality organisations.

Graduates will have enhanced employment opportunities within hospitality management roles across a range of establishments in the hospitality sector.  They will be able to work in management roles, with minimal supervision, across a range of hospitality sectors.

This qualification establishes standards of professional practice for hospitality managers that can provide customers with confidence in a range of hospitality environments. 

School Leavers
Applicants should be a minimum of 18 years of age, with a minimum of four years secondary education and have attained a minimum of 48 NCEA credits at Level 2 or 36 NCEA credits at Level 3, or an equivalent academic indicator.

Mature Applicants
Applicants over the age of 20 years at time of enrolment will be considered where they can demonstrate the ability to succeed in a programme. They may be admitted subject to programme regulations approved by the Head of Faculty in consultation with the Programme Manager as appropriate. Personal commitment and a belief in one's own ability to succeed are important personal traits and will always be taken into consideration during the selection process, or

Have successfully completed the New Zealand Diploma in Hospitality Management (Level 5).

Notwithstanding the above admissions categories, in exceptional circumstances, a mature aged applicant who can show evidence of ability to succeed in the programme may be considered for admission provided the applicant has successfully completed an approved course or programme, which is deemed to prepare graduates for the required academic standard for entry.

English Language Requirements

Applicants, whose first language is not English, or who come from a country where the language of instruction in schools is not English, are required to provide evidence of having achieved one of the following

NCEA Level 3 with University Entrance, or

an International Baccalaureate Diploma or Cambridge A- level qualification for which the teaching and assessment was conducted in English; or

Cambridge Certificate in Teaching English to Speakers of Other Languages (CELTA),or Trinity College London Certificate in Teaching English to Speakers of Other Languages (CertTESOL);or

Successful completion of all primary education (being the equivalent of New Zealand primary school years 1 to 8) and at least three years of secondary education (being the equivalent of three years from New Zealand secondary school years 9 to 13) at schools in either New Zealand,,Australia,Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States one of the countries listed in Rule 18.5 where the student was taught using English as the language of instruction; or

Successful completion of at least five years of secondary education (being the equivalent of New Zealand secondary school years 9 to 13) at schools in either New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States where the student was taught using English as the language of instruction; or

Successful completion of a Bachelor's Degree, Graduate Certificate, Graduate Diploma, Bachelor Honours degree, Postgraduate Certificate, Postgraduate Diploma, Masters' Degree or Doctoral Degree, the language of instruction of which must be in English and which must be from a tertiary education provider from New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom or the United States or

Successful completion of one of the following internationally recognised proficiency tests listed below to the level required of the programme of study and with all scores achieved in a single test during the two years preceding the proposed date of enrolment


IELTS test - Academic score of 6 with no band score lower than 5.5 
TOEFL Paper based test (pBT) - Score of 550 (with an essay score 5 TWE) 
TOEFL Internet based test (iBT) - Score of 60 (with a writing score of 18) 
Cambridge English Examination - B2 First or B2 First for schools or C1 Advanced or C2 Proficiency with a score of 169. No less than 162 in each skill. 
OET - Minimum of Grade C or 200 in all sub-tests 
NZCEL - a) Expiring Level b) Current: a) Level 4 (Academic) b) Level 4 (Academic) 
Pearson Test of English (Academic) - PTE (Academic) score of 50 with no band score lower than 42 
Language Cert - C1 Expert International ESOL Written (LRW) PASS with no less than 25/50 in each skill and Spoken (S) PASS 
Trinity ISE - ISE II with no less than distinction in any band

* New versions of some NZCEL qualifications, and in some cases new qualifications, were published on 13 June 2017. These are intended to replace pre-existing versions and qualifications, which have been given expiring status until discontinued on 31 December 2019. (a) denotes expiring (b) denotes current

To satisfactorily complete the New Zealand Diploma in Hospitality Management (Level 6) and be awarded this qualification the student must successfully achieve:

  • A minimum of 120 credits in accordance with the Programme schedule for the New Zealand Diploma in Hospitality Management (Level 6)
  • The student will normally be expected to complete the New Zealand Diploma in Hospitality Management (Level 6) full-time over one year or part-time over two years

(Please Note: students failing to attend for 80% of timetabled programme hours may forfeit zero fees entitlement).

This course pathways into the third year of SITs Bachelor of Hotel Management.  This means that New Zealand Diploma in Hospitality Management L6 graduates can gain the Level 7 degree qualification by completing just one additional year's study - one semester on campus in Invercargill, and one semester in an internship placement in the location of your choice.

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