FREQUENTLY ASKED QUESTIONS

If you want to withdraw from your programme or course, you must formally withdraw by filling out a SIT2LRN withdrawal form (available from your Enrolment information booklet or Administration).

Withdrawal is confirmed from the date this form is received by Southern Institute of Technology.

 *Verbal nortification to any member of staff will not be accepted as official notice of a student's withdrawal from a course. Withdrawal Forms must be completed according to the instructions on the form. 

The "Withdrawal Date" for each course is the earlier of: 

• 1 month after the course starts; or 
• the date at which 10% of the course has been completed. 

SIT will not refund the costs of Student ID Cards, NZQA registration fee, credit registration fees and SIT2LRN administration fees. 

Where SIT has provided materials to the student SIT will not refund the cost of those materials consumed by the Student. SIT will refund any unconsumed Materials Fee provided the student withdraws by the Withdrawal Date. SIT will not refund any of the Materials Fee if the student withdraws after the Withdrawal Date. The $50 administration fee is non-refundable.  

Follow the login instructions and familiarise yourself with Blackboard. Remember that your course material will only be available from the first day of the intake. In the meantime, if you are new to SIT2LRN read through the Important Information booklet. If you have problems logging into Blackboard please contact the Helpdesk on 0800 748 435. 

In most cases your communication with your Facilitator will be via Blackboard and email. Our policy is that facilitators are to respond to email communication within 48 hours during working days (we do not require them to work weekends) and the expected assignment marking turnaround timeframe is 10 working days.

If you are experiencing specific issues communicating with your Facilitator, please message us with your student ID number or contact details or phone/email us direct so we can assist. 

Yes, in extenuating circumstances. Transfers must be requested in writing on a SIT2LRN transfer form prior to, or within, the first two weeks after an intake start date. 

Each transfer requested will incur an administration fee of $50. 

Transfers from one academic year to the next are not allowed. 

Once you are fully enrolled you will receive an Important Information Booklet and letter in the post which will have all the information that you need to successfully undertake your study. It is vital you read this documentation. 

All your course information will be available on Blackboard.

This information is contained in the course information page on the website. Not all programmes require textbooks - if your papers is not listed then you do not need to purchase a textbook. 

SIT operates a 24-hour helpdesk. You can either email helpdesk@sit.ac.nz or telephone them on 0800 748 435. Be sure to quote your name and Student ID Number with your enquiry.

Verified ID is an active NSN in the name you are applying for, or a copy of either your birth certificate or passport which has been stamped and signed by any of the following: Justice of the Peace/ Court Registrar or Deputy Registrar or Lawyer.

No. Further enrolment is the responsibility of individual students.  There is no automatic enrolment rollover. Online enrolments are filled out on a year by year basis and students are welcome to apply for multiple alternate intakes in this process.

You will need to complete the online application form, but can use your SIT student ID for your verified ID.