FREQUENTLY ASKED QUESTIONS

Print credits can be obtained at Administration or a library Kiosk- minimum of $5.00 top-up. 

Residual credits at the end of the course are not refunded to students.

It is your responsibility to make regular backup copies of your data to ensure your work is not lost in the event of a system error. This includes files saved to OneDrive.

At the end of your study, all files saved to your H drive and OneDrive will be unavailable so please ensure they are removed before you finish.

SIT will not be responsible for the loss of student data files.

For all SIT computer problems Phone: 0800 748 435 or Email: helpdesk@sit.ac.nz

When contacting the helpdesk, make sure you have your Student ID Number and your PC ID Number. The Helpdesk will give you a job reference number.
Please keep that job number for future correspondence.

We have a computer lab available for students. If you would like access, you must go to the facilities department to have your ID card loaded with access (no charge).

Computer labs are located in B Block (B2:09 and B2:10) of the Main SIT Invercargill Campus.

Campus access from 7:30am to 11pm.

No eating or drinking is permitted in computer labs.

Equipment must not be moved or reconfigured.

If there is an issue with any equipment, please phone Helpdesk on 0800 748 435.
For full details on computer security and after hour policy, refer to the Policies section on the IT Services tab of MySIT. Please note, all labs are monitored by security cameras.

You may be withdrawn from your course if you fail to contact the Programme Manager within two weeks of the start date. 

Faculty withdrawals can also be requested by the Programme Manager if you fail to complete assignments / assessments without reasonable excuse. A faculty withdrawal may affect any future applications to study with SIT and your eligibility for the Zero Fees Scheme.

Yes. Transfers must be requested in writing on a Transfer Form prior to, or within, the first two weeks after the programme has started. A transfer of programme may incur further fees.

No. Further enrolment is the responsibility of individual students. There is no automatic enrolment rollover. Application forms are completed on a year by year basis.

Please note: applications must be submitted online via the SIT website.

Familiarise yourself with the online environment. You will gain access to your paper in Blackboard on the first day of the paper.

It is a Tertiary Education Commission requirement that all learners enrolled in programmes at Levels 1, 2, or 3 must complete online literacy and numeracy assignments at the beginning of their studies.

If you are required to complete these assignments you will receive information about the assignments, and how to complete them, during the first two weeks of your study.

You will be sent an official SIT Academic Transcript for each programme of study that you complete.

This shows the units/papers studied and the results for each one.

For all qualifications, if successful, a certificate will be sent together with a final transcript directly from SIT or awarded at graduation.
Students are invited to attend a graduation ceremony.